Rise Broadband

Account Setup

(Skip this step if your local Rise Broadband representative already set this up.)

To set up your account, click here.

For step-by-step instructions, click here.

Managing Your Account

To save you time, you can do many things online such as:

  • Schedule a future payment
  • Manage previous payment history and print old invoices
  • Access an easier-to-read ledger for payments, pending payments, and payment history
  • Update your username and password
  • Edit and change notifications types (online activity, payment due reminders, etc)
  • Easy to use with mobile devices

Visit risebroadband.com/my-account to manage your account now.

Need Assistance?

Feel Free to contact Customer Care by phone or email so you can focus on enjoying your high-speed Internet service.

Technical Support

Phone: 844-411-RISE (7473), select option 1
Email: billing@risebroadband.com

Monday through Friday: 6 am to midnight
Saturday & Sunday: 8 am to 8 pm

Billing or Account Changes

Phone: 844-411-RISE (7473), select option 2
Email: billing@risebroadband.com

Monday through Friday: 7 am to 8 pm
Saturday & Sunday: 8 am to 5 pm

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